Tag Archives: crm

How to ensure the success of CRM

Posted on January 25, 2012 by csantillan

While we have been explaining what Customer Relationship Management is, as well as pushing it’s benefits for a company, we also have to face the reality that there are some CRM campaigns that are not successful.

Posted in Small Business, Startup | Tagged bpo, business process outsourcing, crm, customer relationship management, salesforce, social networks, success of crm, sugarcrm | Leave a comment

Types and Variations of CRM

Posted on January 20, 2012 by csantillan

As mentioned in a previous post, there are many types and situations where Customer Relationship management can play a part. May it be in front office operations, back office operations, business relationships, or in data analysis, CRM is applicable and … Continue reading →