As mentioned before, your company would be very well served if you maintained a good relationship with your outsourcing partners. You would be able to get plenty of benefits through efficient work, familiarity, and perhaps even financial incentives if you have good partnerships with them.
Of course, not everyone is familiar with how to maintain their relationships with their partners. This would usually lead to falling outs or non-renewal of contracts after the initial partnership had lapsed. When this happens, the company would then have to select another Business Process Outsourcing partner and start all over again.
To avoid this repetitive process and waste of good business relationships, your small business should be able to maintain solid relationships with your business outsourcing partners. Here are some of the ways that you would be able to do just that:
Be updated about their current situations:
Usually, the relationship between the company and the outsourcing partner would be one wherein the partner needs to understand their clients' current situation. However, it would also help if your business tried to get a good grasp of your partners' situations.
Knowing how they are currently coping and operating would enable you to gauge the best methods to work with them. While it is true that your contractors are the ones that should usually adjust to your needs, it would still go a long way if you try to become more accommodating with them and understand their current needs as well.
One of the biggest reasons for falling out between companies is the monetary issue. Sometimes your business process outsourcing partners would demand more, or sometimes you would want a cheaper contract than what they are offering.
It would be best if you always were fair in dealing with your partners to ensure that you would have a good relationship with them. If they are really performing properly, then they should be properly compensated. On the other hand, poor performance should also reflect the amount of money you are giving them.