While plenty of small businesses have jumped on the Voice over Internet Protocol bandwagon, some are still not certain about its benefits for their company. Yes, they have heard that utilizing such services may save the company greater than 50% in their monthly phone bill compared to the copper wire lines, but are still thinking if it is still worth the hassle of changing an existing telephony set-up.
For those who are still wondering if a VoIP system for their telephony needs is for them, here are situations where utilizing a VoIP is probably much better than sticking to the traditional line-based one.
First, VoIP is good for a business that is looking to maximize its high-speed internet connections. More often than not, companies, even small businesses, would install an internet plan that has high bandwidth. However, this expense is not maximized as the business usually uses it for emails, chat sessions, or the occasional file transfer. Installing VoIP would at least increase the use of their connections. VoIP is also good for maximizing the use of computers that a small business may already have bought.
Another is if a business is primarily engaged in long-distance calls, either to different countries or different states. In this era of outsourcing, it is not unheard of for a company to have different employees located in other parts of the country or even the world. Having a VoIP system is ideal because it lowers the costs of long-distance calls without sacrificing clarity.
Finally, VoIP can also provide a small business with various services that cannot be given by traditional telephony lines. Services such as selecting an area code, providing a local number even if outside the country, or even “face to face” conferences through web cameras, are attractive features that VoIP can provide for the company.